Contact Us

For store, order, delivery, return, payment, or privacy questions, reach us as follows.

Contact Details

Customer Service Hours

Monday to Friday, 9:00 AM–5:00 PM (EDT). Messages received outside those hours are handled as soon as practical on the next business day.

Order Support

Include your order number, the email used at checkout, and a clear description of the issue. Do not send payment card numbers or sensitive authentication information by email.

Returns

Ask for authorization before mailing a return. The default return address is 1674 Evergreen Ave, Juneau, AK, 99801, US, but please follow the address and instructions supplied with the prepaid return label.